Privacy Policy

Introduction

e7bot ("we", "our", or "us") operates the website https://e7bot.pro and provides online casino and sports betting services to players in Bangladesh. We are committed to protecting the privacy and personal data of every user who accesses our platform. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you have over your personal data.

By accessing or using the e7bot platform, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately. This policy applies to all visitors, registered members, and users of the e7bot website and any associated mobile applications or services.

e7bot is intended exclusively for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you are below this age, you must not use our platform or submit any personal information to us. Players are responsible for ensuring they meet all age requirements applicable in their jurisdiction before using our services.

Information We Collect

To deliver a secure, personalised, and seamless betting experience, e7bot collects certain categories of personal and technical information. The types of information we gather depend on how you interact with our platform — whether you are simply browsing, creating an account, making a deposit, or contacting our support team.

Personal Information You Provide

When you register an account or interact with our services, you may provide us with:

• Full name, date of birth, and national ID or passport details for identity verification
• Contact details including email address, mobile phone number, and residential address in Bangladesh
• Username, password (stored in encrypted form), and security questions or preferences
• Payment information such as your bKash, Nagad, or Rocket mobile wallet numbers, or bank account details for deposit and withdrawal purposes
• Communications you send us, including support tickets, complaint messages, and feedback submitted via our contact channels

Information Collected Automatically

When you visit or use the e7bot platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, operating system, and browser version
• Pages visited, session duration, click paths, and feature interactions within the platform
• Referral source (e.g., search engine, direct visit) and geolocation data at the city or district level
• Cookie identifiers and session tokens used to maintain your login state and personalise your experience

How We Use Your Information

e7bot uses the information we collect strictly to operate, improve, and secure our services. We do not sell your personal data to third parties for marketing purposes. The specific ways we use your information include:

• Account creation and management, including identity verification (KYC) and age confirmation for players aged 21 and above
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels in Bangladesh
• Delivering and personalising platform content such as game recommendations, promotional offers, and sports betting markets relevant to your interests
• Fraud prevention, anti-money-laundering (AML) screening, and responsible gaming monitoring to protect players and the integrity of the platform
• Responding to customer support requests and resolving disputes, complaints, or account issues raised by players
• Analysing usage patterns to improve platform stability, load times, game performance, and overall user experience across mobile and web environments

Sharing Your Information

e7bot does not sell, trade, or otherwise transfer your personal information to outside parties for commercial gain. We may share your data only in the following limited and necessary circumstances:

• Service providers and technical partners who support platform operations under strict confidentiality agreements — for example, payment processors handling bKash and Nagad transactions, cloud infrastructure providers, and customer support software vendors
• Legal and regulatory obligations — where we are required by applicable law, court order, or government authority to disclose information; we will notify you to the extent permitted by law if such a disclosure is made
• Fraud prevention and responsible gaming enforcement purposes, where sharing is necessary to protect players from harm or the platform from abuse

In all cases, any third party receiving your information is contractually bound to handle it in accordance with applicable data protection standards and is prohibited from using it for any purpose beyond the specific task for which it was shared.

Cookies and Tracking Technologies

e7bot uses cookies and similar tracking technologies to provide essential site functionality, remember your preferences, and help us understand how users interact with our platform. Cookies are small text files stored on your device when you visit our website. They do not contain executable code and cannot access other data on your device.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please be aware that disabling cookies may affect the functionality of certain features on the e7bot platform, including your ability to stay logged in and access personalised content.

Types of Cookies We Use

The cookies deployed on the e7bot platform fall into three main categories:

• Essential cookies — strictly necessary for core platform operations such as session management, authentication, and security. These cannot be disabled without breaking the service.
• Functional cookies — used to remember your language preference, last visited game, and interface settings to deliver a consistent experience across sessions
• Analytics cookies — used to collect aggregated, anonymised data about site usage, popular pages, and performance metrics that help us improve the e7bot experience for all players

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The specific retention period for each category of data is determined by the nature of the data and the purpose for which it is processed.

In general, account information and transaction records are retained for a minimum of five years from the date of your last transaction or account closure, whichever is later, to comply with applicable financial and anti-money-laundering regulations. After the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you personally.

Your Rights Over Your Personal Data

As a user of the e7bot platform, you have the following rights with respect to the personal information we hold about you. To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right of rectification — you may request that we correct any inaccurate or incomplete personal data we hold about you
• Right of erasure — in certain circumstances you may request that we delete your personal data; note that we may be required to retain certain data for legal or regulatory reasons
• Right to object — you may object to certain types of data processing, including direct marketing communications
• Right of data portability — where technically feasible, you may request that we provide your data in a structured, machine-readable format

We will respond to all data rights requests within a reasonable timeframe, typically within 30 days of receipt. In complex cases we may extend this period, but we will notify you if this is necessary. We may need to verify your identity before processing your request to prevent unauthorised access to your information.

Security of Your Data

e7bot implements a comprehensive set of technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, regular security audits, firewalled server infrastructure, and strict internal access control policies.

While we take all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We therefore cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users as required by applicable law and take immediate remedial action.

Third-Party Payment Processors

To facilitate deposits and withdrawals, e7bot integrates with third-party payment processors including bKash, Nagad, Rocket, and Upay. When you initiate a financial transaction on our platform, relevant payment details are transmitted to the applicable payment processor under their own privacy and security policies. e7bot does not store your full mobile wallet credentials or bank card numbers on our servers — only a tokenised reference is retained for reconciliation purposes.

We encourage you to review the privacy policies of bKash, Nagad, Rocket, and any other payment provider you use in connection with e7bot services. e7bot is not responsible for the privacy practices or security measures of independent third-party processors.

Children's Privacy

e7bot is strictly an adults-only platform for players aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records. If you believe that a minor has provided personal information to e7bot, please contact us immediately at [email protected] so we can investigate and take appropriate action. Parents and guardians are responsible for supervising minors' internet usage and for ensuring that children cannot access gambling platforms.

Changes to This Privacy Policy

e7bot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform before the changes take effect.

Your continued use of the e7bot platform after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data. If you disagree with any update, you should stop using our services and may request deletion of your account by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way e7bot handles your personal data, our dedicated support team is available to assist you. Please reach out to us using the contact details below and we will respond promptly.